OrganiClean Privacy Policy

---

OrganiClean Privacy Policy

Effective Date: October 10, 2026

Organic Cleaning LLC (“OrganiClean,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, stored, and shared when you use the OrganiClean mobile application, website, and related services.

1. Information We Collect

When you use OrganiClean, we may collect information that you provide directly, including your name, email address, phone number, account information, service address, profile information, booking information, service preferences, messages sent through the app, ratings, reviews, and information you provide when contacting support.

Service providers may also provide information related to their provider profile, availability, service areas, services offered, and information necessary to receive payments.

2. Location Information

OrganiClean may request access to location information when needed for features such as finding nearby service providers, determining service locations, supporting bookings, and providing location or service-tracking features.

Location information is used to provide and improve these features. Users can manage location permissions through their device settings.

3. Payments

OrganiClean allows customers to pay for real-world cleaning and related services. Payments are processed using Stripe. OrganiClean does not store complete credit or debit card numbers on its own servers. Payment information is processed by Stripe according to Stripe's applicable privacy and security practices.

Information related to transactions, payments, refunds, payouts, and receipts may be maintained as necessary for transaction processing, accounting, fraud prevention, legal compliance, dispute resolution, and business records.

4. Communications and Chat

Customers and service providers may communicate through OrganiClean's in-app messaging features. Messages and related information may be stored to provide the service, support users, address disputes, maintain safety, and improve the platform.

5. Notifications

With your permission, OrganiClean may send push notifications concerning bookings, service updates, messages, account activity, and other relevant information. You can control notification permissions through your device settings.

6. How We Use Information

We may use information collected through OrganiClean to create and manage accounts; connect customers with service providers; process and manage bookings; provide location-related functionality; process payments and provider payouts; enable communications; provide customer support; send service notifications; prevent fraud, misuse, and security incidents; maintain business and transaction records; improve our services; and comply with applicable legal obligations.

7. How We Share Information

We may share information when necessary to operate OrganiClean. For example, certain booking and contact information may be shared between customers and service providers so that requested services can be completed.

We may also use third-party service providers that help us operate features such as payment processing, hosting, maps/location functionality, notifications, analytics, and other technical services. These providers may process information as necessary to provide their services to us.

We may also disclose information when required by law, to protect our legal rights, to investigate fraud or misuse, or to protect the safety and security of OrganiClean, our users, or others.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain legitimate business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with legal, tax, accounting, and regulatory requirements.

Certain transaction and financial records may need to be retained even after an account is deleted.

9. Account and Data Deletion

Users may request deletion of their OrganiClean account and associated personal information, subject to information we are required or permitted to retain for legal, security, fraud-prevention, transaction, accounting, or regulatory purposes.

Where account deletion is available within the OrganiClean app, users may initiate the request through the applicable account or settings area. Users may also contact OrganiClean for privacy or account-related assistance.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet-based service or electronic storage system can guarantee absolute security.

11. Children's Privacy

OrganiClean is intended for individuals who are legally able to use and purchase the services offered through the platform. OrganiClean is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. Your Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to request access, correction, or deletion of certain personal information. You may also control certain permissions, including location and notification access, through your device settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on this page with a revised effective date when appropriate.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or your OrganiClean account, please contact:

Organic Cleaning LLC / OrganiClean

Email: adminorganicleanapp@gmail.com

Website: organiccleaningllc.org

© 2026 Organic Cleaning LLC. All rights reserved.